public/Set-ICSkill.ps1
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function Set-IcSkill{ [CmdletBinding(SupportsShouldProcess)] param ( [Parameter(Mandatory, ValueFromPipelineByPropertyName)] [string] $SkillId, [Parameter(ValueFromPipelineByPropertyName)] [String]$skillName, [Parameter(ValueFromPipelineByPropertyName)] [int]$campaignId, [Parameter(ValueFromPipelineByPropertyName)] [String]$callerIdOverride, [Parameter(ValueFromPipelineByPropertyName)] [string]$emailFromAddress, [Parameter(ValueFromPipelineByPropertyName)] [bool]$emailFromEditable, [Parameter(ValueFromPipelineByPropertyName)] [string]$emailBccAddress, [Parameter(ValueFromPipelineByPropertyName)] [int]$scriptId, [Parameter(ValueFromPipelineByPropertyName)] [int]$reskillHours, [Parameter(ValueFromPipelineByPropertyName)] [int]$minWfiAgents, [Parameter(ValueFromPipelineByPropertyName)] [int]$minWfiAvailableAgents, [Parameter(ValueFromPipelineByPropertyName)] [bool]$interruptible, [Parameter(ValueFromPipelineByPropertyName)] [bool]$enableParking, [Parameter(ValueFromPipelineByPropertyName)] [int]$minWorkingTime, [Parameter(ValueFromPipelineByPropertyName)] [string]$notes, [Parameter(ValueFromPipelineByPropertyName)] [int]$acwTypeId, [Parameter(ValueFromPipelineByPropertyName)] [bool]$requireDisposition, [Parameter(ValueFromPipelineByPropertyName)] [bool]$scriptDisposition, [Parameter(ValueFromPipelineByPropertyName)] [int]$stateIdAcw, [Parameter(ValueFromPipelineByPropertyName)] [int]$maxSecondsAcw, [Parameter(ValueFromPipelineByPropertyName)] [int]$agentRestTime, [Parameter(ValueFromPipelineByPropertyName)] [bool]$displayThankYou, [Parameter(ValueFromPipelineByPropertyName)] [bool]$thankYouLink, [Parameter(ValueFromPipelineByPropertyName)] [bool]$popThankYou, [Parameter(ValueFromPipelineByPropertyName)] [string]$popThankYouUrl, [Parameter(ValueFromPipelineByPropertyName)] [bool]$makeTranscriptAvailable, [Parameter(ValueFromPipelineByPropertyName)] [string]$transcriptFromAddress, [Parameter(ValueFromPipelineByPropertyName)] [bool]$priorityBlending, [Parameter(ValueFromPipelineByPropertyName)] [int]$callSuppressionScriptId, [Parameter(ValueFromPipelineByPropertyName)] [bool]$useScreenPops, [Parameter(ValueFromPipelineByPropertyName)] [int]$screenPopTriggerEvent, [Parameter(ValueFromPipelineByPropertyName)] [bool]$useCustomScreenPops, [Parameter(ValueFromPipelineByPropertyName)] [string]$screenPopType, [Parameter(ValueFromPipelineByPropertyName)] [string]$screenPopDetails, [Parameter(ValueFromPipelineByPropertyName)] [int]$initialPriority, [Parameter(ValueFromPipelineByPropertyName)] [int]$acceleration, [Parameter(ValueFromPipelineByPropertyName)] [int]$maxPriority, [Parameter(ValueFromPipelineByPropertyName)] [int]$serviceLevelThreshold, [Parameter(ValueFromPipelineByPropertyName)] [int]$serviceLevelGoal, [Parameter(ValueFromPipelineByPropertyName)] [bool]$enableShortAbandon, [Parameter(ValueFromPipelineByPropertyName)] [int]$shortAbandonThreshold, [Parameter(ValueFromPipelineByPropertyName)] [bool]$countShortAbandons, [Parameter(ValueFromPipelineByPropertyName)] [bool]$countOtherAbandons, [Parameter(ValueFromPipelineByPropertyName)] [int]$chatWarningThreshold, [Parameter(ValueFromPipelineByPropertyName)] [bool]$agentTypingIndicator, [Parameter(ValueFromPipelineByPropertyName)] [bool]$patronTypingIndicator, [Parameter(ValueFromPipelineByPropertyName)] [int]$smsTransportCodeId, [Parameter(ValueFromPipelineByPropertyName)] [int]$messageTemplateId, [Parameter(ValueFromPipelineByPropertyName)] [bool]$deliverMultipleNumbersSerially, [Parameter(ValueFromPipelineByPropertyName)] [bool]$cradleToGrave, [Parameter(ValueFromPipelineByPropertyName)] [bool]$priorityInterrupt, #dispostion ##NOT HANDLED [Parameter(ValueFromPipelineByPropertyName)] [int]$acwPostTimeoutStateId ) Begin { $url = $Script:_IcUri $token = $Script:_IcToken if (!$url -or !$token) { throw "You must call the Connect-IC cmdlet before calling any other cmdlets." } $headers = @{ Authorization = "Bearer $token" Accept = 'application/json' } } Process { $skill = @{ skillName = $skillName campaignId = $campaignId callerIdOverride = $callerIdOverride emailFromAddress = $emailFromAddress emailFromEditable = $emailFromEditable emailBccAddress = $emailBccAddress scriptId = $scriptId reskillHours = $reskillHours minWfiAgents = $minWfiAgents minWfiAvailableAgents = $minWfiAvailableAgents interruptible = $interruptible enableParking = $enableParking minWorkingTime = $minWorkingTime notes = $notes acwTypeId = $acwTypeId requireDisposition = $requireDisposition allowSecondaryDisposition = $allowSecondaryDisposition scriptDisposition = $scriptDisposition stateIdAcw = $stateIdAcw maxSecondsAcw = $maxSecondsAcw agentRestTime = $agentRestTime displayThankYou = $displayThankYou thankYouLink = $thankYouLink popThankYou = $popThankYou popThankYouUrl = $popThankYouUrl makeTranscriptAvailable = $makeTranscriptAvailable transcriptFromAddress = $transcriptFromAddress priorityBlending = $priorityBlending callSuppressionScriptId = $callSuppressionScriptId useScreenPops = $useScreenPops screenPopTriggerEvent = $screenPopTriggerEvent useCustomScreenPops = $useCustomScreenPops screenPopType = $screenPopType screenPopDetails = $screenPopDetails initialPriority = $initialPriority acceleration = $acceleration maxPriority = $maxPriority serviceLevelThreshold = $serviceLevelThreshold serviceLevelGoal = $serviceLevelGoal enableShortAbandon = $enableShortAbandon shortAbandonThreshold = $shortAbandonThreshold countShortAbandons = $countShortAbandons countOtherAbandons = $countOtherAbandons chatWarningThreshold = $chatWarningThreshold agentTypingIndicator = $agentTypingIndicator patronTypingIndicator = $patronTypingIndicator smsTransportCodeId = $smsTransportCodeId messageTemplateId = $messageTemplateId deliverMultipleNumbersSerially = $deliverMultipleNumbersSerially cradleToGrave = $cradleToGrave priorityInterrupt = $priorityInterrupt acwPostTimeoutStateId = $acwPostTimeoutStateId } # strip out all the properties that weren't provided as parameters $k = @($skill.Keys) $k | ForEach-Object { if (-not $PSBoundParameters.ContainsKey($_)) { write-verbose "stripping key $_" $skill.Remove($_) } } } End { $path = "/inContactAPI/services/v23.0/skills/$skillId" $uri = [uri]::new($url, $path) $body = @{ skill = $skill } if ($PSCmdlet.ShouldProcess("Updating skill $SkillId")) { Invoke-RestMethod -Method Put -Uri $uri -Headers $headers -Body (ConvertTo-Json $body) -ContentType 'application/json' } } } |