public/Set-ICHoursOfOperation.ps1
|
<#
.SYNOPSIS Changes Hours of Operation for NICE-InContact. Days as .DESCRIPTION Updates an Hours of Operation for NICE-InContact. If a day is omitted: leaves existing hours for the day in place. EG: if we are sunday-saturday 24/7, and we push $days = '[ { "day": "Tuesday", "isClosedAllDay": true } ]' the hours will turn into All days except tuesday: 24/7. Tuesday: closed. .PARAMETER profileId Primary Key ID of the profile that will appear in CXone .PARAMETER days Array that includes hours of all days. Syntax: $days = [ { "day": "Sunday", "isClosedAllDay": true }, { "day": "Monday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Tuesday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Wednesday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Thursday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Friday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Saturday", "isClosedAllDay": true } ] .EXAMPLE $daysJSON = '[ { "day": "Sunday", "isClosedAllDay": true }, { "day": "Monday", "isClosedAllDay": true }, { "day": "Tuesday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Wednesday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Thursday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Friday", "openTime": "08:00:00", "closeTime": "17:00:00", "hasAdditionalHours": false, "isClosedAllDay": false }, { "day": "Saturday", "isClosedAllDay": true } ]' $days = ConvertFrom-Json -InputObject $daysJSON $holidays = ConvertFrom-JSON -inputObject $holidaysJSON Connect-ic (see "get-help connect-ic" for examples) to instantiate an authorization key Set-ICHoursOfOperation -profileId 1111 -days $days -holidays $holidays #> function Set-ICHoursOfOperation { [CmdletBinding()] param ( [Parameter(ValueFromPipelineByPropertyName,Mandatory)] [Alias('id')] [string] $hoursOfOpID, [Parameter(ValueFromPipelineByPropertyName,Mandatory)] [array] $days #testing pushing holidays breaks the hours of operation in an unrecoverable way at this time. # [Parameter(ValueFromPipelineByPropertyName)] #[array] $holidays ) Begin { $url = $Script:_IcUri $token = $Script:_IcToken if (!$url -or !$token) { throw "You must call the Connect-IC cmdlet before calling any other cmdlets." } $headers = @{ Authorization = "Bearer $token" Accept = 'application/json' } } Process { $path = '/inContactAPI/services/v23.0/hours-of-operation/'+$profileId $uri = [uri]::new($url, $path) $body = @{ days = $days; holidays = $holidays } write-verbose "URI for HoursOfOperation REST Query: $uri" try{ $hours = (Invoke-RestMethod -Method PUT -Uri $uri -Headers $headers -Body (ConvertTo-Json $body) -ContentType 'application/json') Write-Verbose "new hours return: $hours" return $hours } catch{ Write-Host "StatusCode:" $_.Exception.Response.StatusCode.value__ Write-Host "StatusDescription:" $_.Exception.Response.StatusDescription } } } |