Public/CampaignProfiles/Set-Five9CampaignProfile.ps1
|
function Set-Five9CampaignProfile { <# .SYNOPSIS Function used to modify an existing campaign profile in Five9 . NOTES Campaign profiles cannot be renamed using the API .EXAMPLE Set-Five9CampaignProfile -Name "Cold-Calls-Profile" -InitialCallPriority 90 -NumberOfAttempts 10 -ANI '5991230001' ` -IncludeNumber1 $true -IncludeNumber2: $false -IncludeNumber3 $false ` -Number1StartTime 9am -Number1StopTime 10am -Number2StartTime 9am -Number2StopTime 10pm -Number3StartTime 10am -Number3StopTime 11pm ` -DialingOrder 'Number3', 'Number1', 'number2' -DialASAPTimeout 9 -DialASAPTimeoutPeriod: Minute -DialASAPSortOrder: ContactFields # Modifies existing campaign profile .EXAMPLE Set-Five9CampaignProfile -Name "Cold-Calls-Profile" ` -Number1StopTime '10pm' -DialingOrder 'Number1', 'Number3', 'Number2' ` -DialASAPTimeout 4 -DialASAPTimeoutPeriod: Hour -DialASAPSortOrder: FIFO # Modifies existing campaign profile's dialing schedule #> [CmdletBinding(PositionalBinding=$false)] param ( # Name of existing campaign profile [Parameter(Mandatory=$true, Position=0)][string]$Name, # Description of existing campaign profile [Parameter(Mandatory=$false)][string]$Description, <# Priority initially assigned to inbound and outbound calls on a scale of 1 to 100. Inbound calls have a default priority of 60. Calls with a higher priority are answered first, regardless of their time in a queue. To force calls from a campaign to be answered before those from other campaigns, increase the priority by 1. #> [Parameter(Mandatory=$false)][ValidateRange(1,100)][int]$InitialCallPriority, <# Applies to inbound and outbound calls. Maximum dollar amount for long distance charges. The campaign stops automatically when this amount is reached. Zero means no limit. #> [Parameter(Mandatory=$false)][int]$MaxCharges, # Time to wait before disconnecting an unanswered call and logging it as No Answer. # The default is 17 seconds [Parameter(Mandatory=$false)][ValidateRange(10,2147483)][int]$DialingTimeout, # For outbound campaigns, number of dialing attempts for phone numbers in a list record, including redials due to disposition settings [Parameter(Mandatory=$false)][ValidateRange(1,127)][int]$NumberOfAttempts, # ANI to send with outbound call [Parameter(Mandatory=$false)][string]$ANI, # Whether to call number1 in the campaign associated with the profile [Parameter(Mandatory=$false)][bool]$IncludeNumber1, # Whether to call number2 in the campaign associated with the profile [Parameter(Mandatory=$false)][bool]$IncludeNumber2, # Whether to call number3 in the campaign associated with the profile [Parameter(Mandatory=$false)][bool]$IncludeNumber3, # When, in local time, to start dialing number1 numbers for an outbound campaign. i.e. '8am' or '8:30am' [Parameter(Mandatory=$false)][datetime]$Number1StartTime, # When, in local time, to stop dialing number1 numbers. i.e. '7pm' or '7:30pm' [Parameter(Mandatory=$false)][datetime]$Number1StopTime, # When, in local time, to start dialing number2 numbers for an outbound campaign. i.e. '8am' or '8:30am' [Parameter(Mandatory=$false)][datetime]$Number2StartTime, # When, in local time, to stop dialing number2 numbers. i.e. '7pm' or '7:30pm' [Parameter(Mandatory=$false)][datetime]$Number2StopTime, # When, in local time, to start dialing number3 numbers for an outbound campaign. i.e. '8am' or '8:30am' [Parameter(Mandatory=$false)][datetime]$Number3StartTime, # When, in local time, to stop dialing number3 numbers. i.e. '7pm' or '7:30pm' [Parameter(Mandatory=$false)][datetime]$Number3StopTime, # Contains the dialing order of phone numbers when contact records have multiple phone numbers. i.e. -DialingOrder 'Number1', 'Number2', 'Number3' [Parameter(Mandatory=$false)][ValidatePattern('Number[1-3]')][string[]]$DialingOrder, # Duration before records that are not dialed are removed from the ASAP queue and are treated as normal records [Parameter(Mandatory=$false)][int]$DialASAPTimeout, <# Unit that specifies the dial ASAP timeout Options are: • Second • Minute • Hour • Day #> [Parameter(Mandatory=$false)][ValidateSet('Second', 'Minute', 'Hour', 'Day')][string]$DialASAPTimeoutPeriod, <# Order for dialing numbers in the ASAP queue Options are: • FIFO (Default) - First in, first out: oldest added are called first • LIFO - Last in, first out: newest added called first • ContactFields - Sort order of the campaign profile #> [Parameter(Mandatory=$false)][ValidateSet('LIFO', 'FIFO', 'ContactFields')][string]$DialASAPSortOrder ) try { Test-Five9Connection -ErrorAction: Stop $campaignProfileToModify = $null try { $campaignProfileToModify = $global:DefaultFive9AdminClient.getCampaignProfiles($Name) } catch { } if ($campaignProfileToModify.Count -gt 1) { throw "Multiple campaign profiles were found using query: ""$Name"". Please try using the exact name of the campaign profile you're trying to modify." return } if ($campaignProfileToModify -eq $null) { throw "Cannot find a campaign profile with name: ""$Name"". Remember that Name is case sensitive." return } $campaignProfileToModify = $campaignProfileToModify | select -First 1 if ($PSBoundParameters.Keys -contains 'Description') { $campaignProfileToModify.description = $Description } if ($PSBoundParameters.Keys -contains 'InitialCallPriority') { $campaignProfileToModify.initialCallPriority = $InitialCallPriority $campaignProfileToModify.initialCallPrioritySpecified = $true } if ($PSBoundParameters.Keys -contains 'MaxCharges') { $campaignProfileToModify.maxCharges = $MaxCharges $campaignProfileToModify.maxChargesSpecified = $true } if ($PSBoundParameters.Keys -contains 'DialingTimeout') { $campaignProfileToModify.dialingTimeout = $DialingTimeout $campaignProfileToModify.dialingTimeoutSpecified = $true } if ($PSBoundParameters.Keys -contains 'NumberOfAttempts') { $campaignProfileToModify.numberOfAttempts = $NumberOfAttempts $campaignProfileToModify.numberOfAttemptsSpecified = $true } if ($PSBoundParameters.Keys -contains 'ANI') { $campaignProfileToModify.ANI = $ANI } if ($PSBoundParameters.Keys -contains 'IncludeNumber1') { if ($IncludeNumber1 -eq $true) { if ($campaignProfileToModify.dialingSchedule.includeNumbers -notcontains 'Primary') { $campaignProfileToModify.dialingSchedule.includeNumbers += 'Primary' } } else { $campaignProfileToModify.dialingSchedule.includeNumbers = $campaignProfileToModify.dialingSchedule.includeNumbers | ? {$_ -ne 'Primary'} } } if ($PSBoundParameters.Keys -contains 'IncludeNumber2') { if ($IncludeNumber1 -eq $true) { if ($campaignProfileToModify.dialingSchedule.includeNumbers -notcontains 'Alt1') { $campaignProfileToModify.dialingSchedule.includeNumbers += 'Alt1' } } else { $campaignProfileToModify.dialingSchedule.includeNumbers = $campaignProfileToModify.dialingSchedule.includeNumbers | ? {$_ -ne 'Alt1'} } } if ($PSBoundParameters.Keys -contains 'IncludeNumber3') { if ($IncludeNumber1 -eq $true) { if ($campaignProfileToModify.dialingSchedule.includeNumbers -notcontains 'Alt2') { $campaignProfileToModify.dialingSchedule.includeNumbers += 'Alt2' } } else { $campaignProfileToModify.dialingSchedule.includeNumbers = $campaignProfileToModify.dialingSchedule.includeNumbers | ? {$_ -ne 'Alt2'} } } # number1 start/stop if ($PSBoundParameters.Keys -contains 'Number1StartTime') { ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Primary'}).startTime.hours = $Number1StartTime.Hour ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Primary'}).startTime.minutes = $Number1StartTime.Minute } if ($PSBoundParameters.Keys -contains 'Number1StopTime') { ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Primary'}).stopTime.hours = $Number1StopTime.Hour ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Primary'}).stopTime.minutes = $Number1StopTime.Minute } # number2 start/stop if ($PSBoundParameters.Keys -contains 'Number2StartTime') { ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Alt1'}).startTime.hours = $Number2StartTime.Hour ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Alt1'}).startTime.minutes = $Number2StartTime.Minute } if ($PSBoundParameters.Keys -contains 'Number2StopTime') { ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Alt1'}).stopTime.hours = $Number2StopTime.Hour ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Alt1'}).stopTime.minutes = $Number2StopTime.Minute } # number3 start/stop if ($PSBoundParameters.Keys -contains 'Number3StartTime') { ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Alt2'}).startTime.hours = $Number3StartTime.Hour ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Alt2'}).startTime.minutes = $Number3StartTime.Minute } if ($PSBoundParameters.Keys -contains 'Number3StopTime') { ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Alt2'}).stopTime.hours = $Number3StopTime.Hour ($campaignProfileToModify.dialingSchedule.dialingSchedules | ? {$_.number -eq 'Alt2'}).stopTime.minutes = $Number3StopTime.Minute } if ($PSBoundParameters.Keys -contains 'DialingOrder') { if ($DialingOrder.Count -ne 3) { throw "Parameter ""-DialingOrder"" must be an array that contains 3 strings in the order you would like to dial. i.e. -DialingOrder 'Number1', 'Number2', 'Number3'" return } $dialOrderMapping = @{ 'Number1,Number2,Number3' = 'PrimaryAlt1Alt2' 'Number1,Number3,Number2' = 'PrimaryAlt2Alt1' 'Number2,Number1,Number3' = 'Alt1PrimaryAlt2' 'Number2,Number3,Number1' = 'Alt1Alt2Primary' 'Number3,Number1,Number2' = 'Alt2PrimaryAlt1' 'Number3,Number2,Number1' = 'Alt2Alt1Primary' } $dialOrderString = $dialOrderMapping[$DialingOrder -join ','] if ($dialOrderString.Length -lt 5) { Write-Warning -Message 'There was an error processing the DialingOrder parameter. Dialing order will not be modified on this campign profile. Please see ""Get-Help Set-Five9CampaignProfileSchedule -Full"" ' -ErrorAction: Continue } else { $campaignProfileToModify.dialingSchedule.dialingOrder = $dialOrderString $campaignProfileToModify.dialingSchedule.dialingOrderSpecified = $dialOrderString } } if ($PSBoundParameters.Keys -contains 'DialASAPTimeout') { $campaignProfileToModify.dialingSchedule.dialASAPTimeout = $DialASAPTimeout $campaignProfileToModify.dialingSchedule.dialASAPTimeoutSpecified = $true } if ($PSBoundParameters.Keys -contains 'DialASAPTimeoutPeriod') { $campaignProfileToModify.dialingSchedule.dialASAPTimeoutPeriod = $DialASAPTimeoutPeriod $campaignProfileToModify.dialingSchedule.dialASAPTimeoutPeriodSpecified = $true } if ($PSBoundParameters.Keys -contains 'DialASAPSortOrder') { $campaignProfileToModify.dialingSchedule.dialASAPSortOrder = $DialASAPSortOrder $campaignProfileToModify.dialingSchedule.dialASAPSortOrderSpecified = $true } Write-Verbose "$($MyInvocation.MyCommand.Name): Modifying campaign profile '$Name'." $response = $global:DefaultFive9AdminClient.modifyCampaignProfile($campaignProfileToModify) return $response } catch { $_ | Write-PSFive9AdminError $_ | Write-Error } } |