Public/Users/New-Five9User.ps1
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function New-Five9User { <# .SYNOPSIS Function used to create a new user .EXAMPLE New-Five9User -CopyRolesFromUsername 'jdoe@domain.com' -FirstName "Susan" -LastName "Davis" -Username sdavis@domain.com -Email sdavis@domain.com -Password Temp1234! # Creates a new user Susan Davis. Roles will be copied from existing user "jdoe@domain.com" .EXAMPLE New-Five9User -DefaultRole Agent -FirstName "Susan" -LastName "Davis" -Username sdavis@domain.com -Email sdavis@domain.com -Password Temp1234! # Creates a new user Susan Davis. Default Agent role and permissions will be assigned .EXAMPLE New-Five9User -DefaultRole Agent -UserProfileName "Agent_Profile" -FirstName "Susan" -LastName "Davis" -Username sdavis@domain.com -Email sdavis@domain.com -Password Temp1234! # Creates a new user Susan Davis. Default Agent role and permissions will be assigned, but roles from User Profile "Agent_Profile" will override this role #> [CmdletBinding(DefaultParametersetName='DefaultRole', PositionalBinding=$false)] param ( <# A new Five9 user must have at least one role, this allows you to pick one to start. Alternatively, use -CopyFromUsername to copy roles from another existing user. Options are: • Agent • Admin • Supervisor • Reporting #> [Parameter(ParameterSetName='DefaultRole',Mandatory=$true)][ValidateSet("Agent", "Admin", "Supervisor", "Reporting")][string]$DefaultRole, # Used instead of -DefaultRole. This parameter will copy roles from another existing user [Parameter(ParameterSetName='CopyRolesFrom',Mandatory=$true)][string]$CopyRolesFromUsername, # New user's first name [Parameter(Mandatory=$true)][string]$FirstName, # New user's last name [Parameter(Mandatory=$true)][string]$LastName, # New user's username [Parameter(Mandatory=$true)][string]$Username, # New user's email address [Parameter(Mandatory=$true)][ValidatePattern('^\S{2,}@\S{2,}\.\S{2,}$')][string]$Email, # New user's password [Parameter(Mandatory=$true)][string]$Password, # New user's federationId. Used for single-sign-on [Parameter(Mandatory=$false)][string]$FederationId, # Whether the account is enabled [Parameter(Mandatory=$false)][bool]$Active = $true, # Whether the user can change their password [Parameter(Mandatory=$false)][bool]$CanChangePassword = $true, # Requires password change at next logon [Parameter(Mandatory=$false)][bool]$MustChangePassword = $true, # Profile assigned to user [Parameter(Mandatory=$false)][string]$UserProfileName, # Date that user stared using Five9. Used in reporting. Will use today's date if omitted. [Parameter(Mandatory=$false)][dateTime]$StartDate, # User's phone extension. Will be auto-assigned if omitted [Parameter(Mandatory=$false)][ValidateLength(1,6)][string]$Extension, # One or more skills to be added to new user. Only used when UserProfile is not specified [Parameter(Mandatory=$false)][string[]]$Skills, # One or more agent groups to be added to new user [Parameter(Mandatory=$false)][string[]]$AgentGroups, # Phone number of the unified communication user [Parameter(Mandatory=$false)][string]$PhoneNumber, # User's locale [Parameter(Mandatory=$false)][string]$Locale = 'en-US', # Unified communication ID, for example, a Skype for Business ID such as syoung@qa59.local.com [Parameter(Mandatory=$false)][string]$UnifiedCommunicationId ) try { Test-Five9Connection -ErrorAction: Stop $newUserInfo = New-Object -TypeName PSFive9Admin.userInfo if ($PsCmdLet.ParameterSetName -eq "CopyRolesFrom") { $copyFrom = $null $copyFrom = $global:DefaultFive9AdminClient.getUsersInfo($CopyRolesFromUsername) if ($copyFrom.Count -gt 1) { throw "Error copying roles from user ""$CopyRolesFromUsername"". Multiple matches were found in Five9 using that username." return } if ($copyFrom -eq $null) { throw "Error copying roles from user ""$CopyRolesFromUsername"". User could not be found. Remember that username is case sensitive." return } if ($copyFrom.roles.admin -ne $null) { $copyFrom.roles.admin = $copyFrom.roles.admin | ? {$_.type -ne "AccessBillingApplication"} } $newUserInfo.roles += $copyFrom.roles } else { $userRoles = New-Object -TypeName PSFive9Admin.userRoles if ($DefaultRole -eq "Agent") { $agentRole = New-Object -TypeName PSFive9Admin.agentRole $agentRole.permissions = @() $userRoles.agent = $agentRole } elseif ($DefaultRole -eq "Admin") { $userRoles.admin = @() } elseif ($DefaultRole -eq "Supervisor") { $userRoles.supervisor = @() } elseif ($DefaultRole -eq "Reporting") { $userRoles.reporting = @() } $newUserInfo.roles = $userRoles } $generalInfo = @{ userName = $Username EMail = $Email federationId = $FederationId firstName = $FirstName lastName = $LastName password = $Password activeSpecified = $true active = $Active canChangePasswordSpecified = $true canChangePassword = $CanChangePassword mustChangePasswordSpecified = $true mustChangePassword = $MustChangePassword startDateSpecified = $true startDate = $([datetime]::Now) locale = $Locale unifiedCommunicationId = $UnifiedCommunicationId phoneNumber = $PhoneNumber } if ($StartDate -ne $null) { $generalInfo.startDate = $StartDate } if ($Extension.Length -gt 0) { $generalInfo += @{extension = $Extension} } if ($UserProfileName.Length -gt 0) { $generalInfo += @{userProfileName = $UserProfileName} } else { if ($PSBoundParameters.Keys -contains 'Skills') { foreach ($skill in $Skills) { $newUserInfo.skills += New-Object PSFive9Admin.userSkill -Property @{ skillName = $skill userName = $Username level = "1" } } } } if ($PSBoundParameters.Keys -contains 'AgentGroups') { $newUserInfo.agentGroups = $AgentGroups } $newUserInfo.generalInfo = $generalInfo Write-Verbose "$($MyInvocation.MyCommand.Name): Creating new user '$Username'." $response = $global:DefaultFive9AdminClient.createUser($newUserInfo) return $response } catch { $_ | Write-PSFive9AdminError $_ | Write-Error } } |