Public/Users/Get-Five9User.ps1
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function Get-Five9User { <# .SYNOPSIS Function used to return Five9 user(s) .EXAMPLE Get-Five9User # Returns all Users .EXAMPLE Get-Five9User -NamePattern "jdoe@domain.com" # Returns user who matches the string "jdoe@domain.com" .EXAMPLE Get-Five9User -OutputPath 'C:\files\five9-users.csv' # Exports all users to a specified CSV location #> [CmdletBinding(PositionalBinding=$false)] param ( # Optional regex parameter. If used, function will return only users matching regex string [Parameter(Mandatory=$false, Position=0)][string]$NamePattern = '.*', # Optional parameter. If used, users will be exported to specified location as a CSV file [Parameter(Mandatory=$false)][string]$OutputPath ) try { Test-Five9Connection -ErrorAction: Stop Write-Progress -Activity "Fetching User(s) from Five9 Server" -ErrorAction Ignore Write-Verbose "$($MyInvocation.MyCommand.Name): Returning user(s) matching pattern '$($NamePattern)'" $response = $global:DefaultFive9AdminClient.getUsersInfo($NamePattern) Write-Progress -Activity "Complete" -Completed -ErrorAction Ignore $userList = @() $count = $response.Count $i = $count $j = 0 foreach ($user in $response) { try { Write-Progress -Activity "Processing Users: $($user.generalInfo.userName)" -Status "$i Users Remaining.." -PercentComplete (($j / $count) * 100) -ErrorAction Ignore $i-- $j++ } catch { } $user.generalinfo | Add-Member -MemberType NoteProperty -Name agentGroups -Value $user.agentGroups -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name cannedReports -Value $user.cannedReports -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name roles -Value $user.roles -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name skills -Value $user.skills -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name admin -Value $false -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name agent -Value $false -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name reporting -Value $false -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name supervisor -Value $false -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name crmManager -Value $false -Force # to be used when exporting to csv $user.generalinfo | Add-Member -MemberType NoteProperty -Name rolesString -Value $null -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name skillsString -Value $null -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name agentGroupsString -Value $null -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name cannedReportsString -Value $null -Force $user.generalinfo | Add-Member -MemberType NoteProperty -Name mediaTypeConfigString -Value $null -Force $newRolesObj = New-Object -TypeName psobject -Property @{ admin = New-Object -TypeName psobject agent = New-Object -TypeName psobject reporting = New-Object -TypeName psobject supervisor = New-Object -TypeName psobject crmManager = New-Object -TypeName psobject } if ($user.roles.admin -ne $null) { $user.generalinfo.admin = $true foreach ($oldAdminPermission in $user.roles.admin) { $newRolesObj.admin | Add-Member -MemberType NoteProperty -Name $oldAdminPermission.type -Value $oldAdminPermission.value -Force } } if ($user.roles.agent -ne $null) { $user.generalinfo.agent = $true # permissions at root level $rootAgentPermissions = ($user.roles.agent | Get-Member -MemberType Properties).name | ? {$_ -ne 'permissions'} foreach ($rootAgentPermission in $rootAgentPermissions) { $newRolesObj.agent | Add-Member -MemberType NoteProperty -Name $rootAgentPermission -Value $user.roles.agent.$rootAgentPermission -Force } # permissions in permissions object foreach ($oldAgentPermission in $user.roles.agent.permissions) { $newRolesObj.agent | Add-Member -MemberType NoteProperty -Name $oldAgentPermission.type -Value $oldAgentPermission.value -Force } } if ($user.roles.reporting -ne $null) { $user.generalinfo.reporting = $true foreach ($oldReportingPermission in $user.roles.reporting) { $newRolesObj.reporting | Add-Member -MemberType NoteProperty -Name $oldReportingPermission.type -Value $oldReportingPermission.value -Force } } if ($user.roles.supervisor -ne $null) { $user.generalinfo.supervisor = $true foreach ($oldSupervisorPermission in $user.roles.supervisor) { $newRolesObj.supervisor | Add-Member -MemberType NoteProperty -Name $oldSupervisorPermission.type -Value $oldSupervisorPermission.value -Force } } if ($user.roles.crmManager -ne $null) { $user.generalinfo.crmManager = $true foreach ($oldCrmManagerPermission in $user.roles.crmManager) { $newRolesObj.crmManager | Add-Member -MemberType NoteProperty -Name $oldCrmManagerPermission.type -Value $oldCrmManagerPermission.value -Force } } # replace old role format with pscustomobject $user.generalInfo | Add-Member -MemberType: NoteProperty -Name roles -Value $newRolesObj -Force # skill export string $user.generalInfo.skillsString = $user.generalInfo.skills | select * -ExcludeProperty 'idSpecified' | ConvertTo-Json -Compress if ($user.generalInfo.skillsString -notmatch '^\[') { $user.generalInfo.skillsString = "[" + $user.generalInfo.skillsString + "]" } # agent group export string $user.generalInfo.agentGroupsString = @($user.generalInfo.agentGroups) | ConvertTo-Json -Compress if ($user.generalInfo.agentGroupsString -notmatch '^\[') { $user.generalInfo.agentGroupsString = "[" + $user.generalInfo.agentGroupsString + "]" } # canned reports export string $user.generalInfo.cannedReportsString = $user.generalInfo.cannedReports | select * -ExcludeProperty 'indexSpecified' | ConvertTo-Json -Compress if ($user.generalInfo.cannedReportsString -notmatch '^\[') { $user.generalInfo.cannedReportsString = "[" + $user.generalInfo.cannedReportsString + "]" } # roles export string $user.generalInfo.rolesString = $newRolesObj | ConvertTo-Json -Compress $mediaTypeProps = ($user.generalInfo.mediaTypeConfig | Get-Member -MemberType Properties | ? {$_.Name -notmatch 'Specified'}).name $user.generalInfo.mediaTypeConfigString = $user.generalInfo.mediaTypeConfig | select $mediaTypeProps | ConvertTo-Json -Compress # add obj to return list $userList += $user.generalinfo } if ($PSBoundParameters.Keys -contains 'OutputPath') { try { $userList | select @( 'id' 'active' 'extension' 'fullName' 'userName' 'EMail' 'userProfileName' 'admin' 'agent' 'supervisor' 'reporting' 'firstName' 'lastName' 'federationId' 'canChangePassword' 'mustChangePassword' 'locale' @{n='agentGroups';e={$_.agentGroupsString}} @{n='skills';e={$_.skillsString}} @{n='roles';e={$_.rolesString}} @{n='cannedReports';e={$_.cannedReportsString}} @{n='mediaTypeConfig';e={$_.mediaTypeConfigString}} 'startDate' ) | sort fullName | Export-Csv $OutputPath -NoTypeInformation } catch { throw "Error exporting to CSV. $($_.Exception.Message)" } } return $userList | sort fullName } catch { $_ | Write-PSFive9AdminError $_ | Write-Error } } |