Public/Update/Update-NinjaOneTicket.ps1
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function Update-NinjaOneTicket { <# .SYNOPSIS Updates a ticket. .DESCRIPTION Updates a ticket using the NinjaOne v2 API. .OUTPUTS A powershell object containing the response. #> [CmdletBinding( SupportsShouldProcess = $true, ConfirmImpact = 'Medium' )] [OutputType([Object])] [Diagnostics.CodeAnalysis.SuppressMessageAttribute('PSReviewUnusedParameter', '', Justification = 'Uses dynamic parameter parsing.')] Param( # The ticket Id. [Parameter(Mandatory = $true)] [int]$ticketId, # The ticket object. [Parameter(Mandatory = $true)] [Object]$ticket ) if ($Script:NRAPIConnectionInformation.AuthMode -eq 'Client Credentials') { throw ('This function is not available when using client_credentials authentication. Please report this to api@ninjarmm.com.') exit 1 } try { $Resource = "v2/ticketing/ticket/$ticketId" $RequestParams = @{ Resource = $Resource Body = $ticket } $TicketExists = (Get-NinjaOneTickets -ticketId $ticketId).Count -gt 0 if ($TicketExists) { if ($PSCmdlet.ShouldProcess('Ticket', 'Update')) { $TicketUpdate = New-NinjaOnePUTRequest @RequestParams if ($TicketUpdate -eq 204) { Write-Information 'Ticket updated successfully.' } } } else { throw "Ticket $ticketId does not exist." } } catch { New-NinjaOneError -ErrorRecord $_ } } |