NN.Pureservice.psm1
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#Region './Private/Get-PuAccessToken.ps1' 0 function Get-PuAccessToken { param ( [string]$accessTokenPath = "$env:USERPROFILE\.creds\Pureservice\PureserviceAccessToken.xml" ) if (!(Test-Path $accessTokenPath)) { New-PuAccessToken } Import-Clixml $accessTokenPath | ConvertFrom-SecureString -AsPlainText } #EndRegion './Private/Get-PuAccessToken.ps1' 12 #Region './Private/Get-PuEndpoint.ps1' 0 function Get-PuEndpoint { param ( [string]$endpointPath = "$env:USERPROFILE\.creds\Pureservice\PureserviceEndpoint.xml" ) if (!(Test-Path $endpointPath)) { New-PuEndpoint } Import-Clixml $endpointPath } #EndRegion './Private/Get-PuEndpoint.ps1' 12 #Region './Public/Get-PuCommunicationDirectionList.ps1' 0 function Get-PuCommunicationDirectionList { [CmdletBinding()] param ( ) process { @( [PSCustomObject]@{ id = 1 name = "Inbound" }, [PSCustomObject]@{ id = 2 name = "Outbound" }, [PSCustomObject]@{ id = 3 name = "None" } ) } } #EndRegion './Public/Get-PuCommunicationDirectionList.ps1' 24 #Region './Public/Get-PuCommunicationTypeList.ps1' 0 function Get-PuCommunicationTypeList { [CmdletBinding()] param ( ) process { @( [PSCustomObject]@{ id = 1 name = "Note" }, [PSCustomObject]@{ id = 2 name = "Message" }, [PSCustomObject]@{ id = 3 name = "Sms" }, [PSCustomObject]@{ id = 4 name = "Solution" } [PSCustomObject]@{ id = 5 name = "PreviousSolution" }, [PSCustomObject]@{ id = 6 name = "History" }, [PSCustomObject]@{ id = 7 name = "InitialMessage" }, [PSCustomObject]@{ id = 8 name = "TaskHistory" }, [PSCustomObject]@{ id = 9 name = "Timeloghistory" }, [PSCustomObject]@{ id = 10 name = "ServicetargetHistory" }, [PSCustomObject]@{ id = 11 name = "AttachmentHistory" }, [PSCustomObject]@{ id = 12 name = "RiskHistory" }, [PSCustomObject]@{ id = 13 name = "RollbackPlanHistory" } ) } } #EndRegion './Public/Get-PuCommunicationTypeList.ps1' 64 #Region './Public/Get-PuDepartments.ps1' 0 function Get-PuDepartments { [CmdletBinding()] param ( ) process { $Splat = @{ "Uri" = "$(Get-PuEndpoint)/department" "Method" = "GET" "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Accept" = "application/vnd.api+json" } } $Result = Invoke-RestMethod @Splat $Result.departments } } #EndRegion './Public/Get-PuDepartments.ps1' 20 #Region './Public/Get-PuPhoneNumberTypeList.ps1' 0 function Get-PuPhonenNumberTypeList { [CmdletBinding()] param ( ) process { @( [PSCustomObject]@{ "id" = 0 "name" = "Home" }, [PSCustomObject]@{ "id" = 1 "name" = "Cellphone" } ) } } #EndRegion './Public/Get-PuPhoneNumberTypeList.ps1' 20 #Region './Public/Get-PuPriorities.ps1' 0 function Get-PuPriorities { $Splat = @{ "Method" = "GET" "Uri" = "$(Get-PuEndpoint)/priority" "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Accept" = "application/vnd.api+json" } } $Result = Invoke-RestMethod @splat $Result.priorities } #EndRegion './Public/Get-PuPriorities.ps1' 13 #Region './Public/Get-PuRequestTypeList.ps1' 0 function Get-PuRequestTypeList { [CmdletBinding()] param ( ) process { @( [PSCustomObject]@{ "id" = 1 "name" = "Ticket" }, [PSCustomObject]@{ "id" = 2 "name" = "Change" } ) } } #EndRegion './Public/Get-PuRequestTypeList.ps1' 20 #Region './Public/Get-PuSources.ps1' 0 function Get-PuSources { param ( [Parameter(Mandatory)][ValidateSet("Ticket","Change")][string]$Type ) $Splat = @{ "Method" = "GET" "Uri" = "$(Get-PuEndpoint)/source/" "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Accept" = "application/vnd.api+json" } "Body" = @{ "filter" = "requestType.Key == `"$Type`"" } } $Result = Invoke-RestMethod @Splat $Result.sources } #EndRegion './Public/Get-PuSources.ps1' 20 #Region './Public/Get-PuStatuses.ps1' 0 function Get-PuStatuses { $Splat = @{ "Method" = "GET" "Uri" = "$(Get-PuEndpoint)/status" "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Accept" = "application/vnd.api+json" } } $Result = Invoke-RestMethod @Splat $Result.statuses } #EndRegion './Public/Get-PuStatuses.ps1' 13 #Region './Public/Get-PuTeams.ps1' 0 function Get-PuTeams { $Splat = @{ "Method" = "GET" "Uri" = "$(Get-PuEndpoint)/team" "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Accept" = "application/vnd.api+json" } } $Result = Invoke-RestMethod @Splat $Result.teams } #EndRegion './Public/Get-PuTeams.ps1' 13 #Region './Public/Get-PuTicket.ps1' 0 function Get-PuTicket { [CmdletBinding(DefaultParameterSetName="List tickets")] param ( [Parameter(Mandatory,ParameterSetName="Get ticket by id")][int]$ticketId, [Parameter(Mandatory,ParameterSetName="Get ticket by requestnumber")][int]$requestNumber, [string]$filter, [Parameter(ParameterSetName="List tickets")][switch]$ListTickets ) $Uri = "$(Get-PuEndpoint)/ticket" switch ($PsCmdlet.ParameterSetName) { "Get ticket by id" { $Uri += "/$ticketId" } "Get ticket by requestnumber" { $Uri += "/$requestNumber/requestNumber/" } } $splat = @{ "Method" = "GET" "Uri" = $Uri "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Accept" = "application/vnd.api+json" } "Body" = @{ "filter" = $filter } | ConvertTo-Json -Depth 99 } $Result = Invoke-RestMethod @splat $Result.tickets } #EndRegion './Public/Get-PuTicket.ps1' 35 #Region './Public/Get-PuTypes.ps1' 0 function Get-PuTypes { [CmdletBinding()] param ( [Parameter(Mandatory)][string][ValidateSet("Ticket","Change","Asset")]$TypeCategory, [string]$filter ) process { $Uri = Get-PuEndpoint switch ($TypeCategory) { "Ticket"{ $Uri += "/tickettype" } "Change"{ $Uri += "/changetype" } "Asset" { $Uri += "/assettype" } } $ParameterExclusion = @("TypeCategory") $Body = $null $PSBoundParameters.Keys.ForEach({ [string]$Key = $_ $Value = $PSBoundParameters.$key if ($ParameterExclusion -contains $Key) { return } $Body = $Body + @{ $Key = $Value } }) $Splat = @{ "Uri" = $Uri "Method" = "GET" "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Accept" = "application/vnd.api+json" } "Body" = $Body | ConvertTo-Json -Depth 99 } $Result = Invoke-RestMethod @Splat switch ($TypeCategory) { "Ticket"{ $Result.tickettypes } "Change"{ $Result.changetypes } "Asset" { $Result.assettypes } } } } #EndRegion './Public/Get-PuTypes.ps1' 61 #Region './Public/Get-PuUserRoleList.ps1' 0 function Get-PuUserRoleList { [CmdletBinding()] param ( ) process { @( [PSCustomObject]@{ "id" = 0 "name" = "None" }, [PSCustomObject]@{ "id" = 1 "name" = "PendingActivate" }, [PSCustomObject]@{ "id" = 2 "name" = "LocationPendingActivate" }, [PSCustomObject]@{ "id" = 10 "name" = "Enduser" }, [PSCustomObject]@{ "id" = 20 "name" = "Agent" }, [PSCustomObject]@{ "id" = 25 "name" = "ZoneAdmin" }, [PSCustomObject]@{ "id" = 30 "name" = "Administrator" }, [PSCustomObject]@{ "id" = 50 "name" = "System" } ) } } #EndRegion './Public/Get-PuUserRoleList.ps1' 44 #Region './Public/Get-PuUsers.ps1' 0 function Get-PuUsers { <# .SYNOPSIS Gets users from Pureservice using the Pureservice API. .PARAMETER filter The input $filter is based on predefined properties which you can find by running a get request of users. These aren't documented in the Pureservice API docs. .EXAMPLE Get-PuUsers -filter 'credentials.username=="navnav01"' .EXAMPLE Get-PuUsers -filter '(fullName == "Navn Navnesen")' #> param ( [string]$filter, [int]$limit, [string]$sort, [string]$include ) process{ $Uri = "$(Get-PuEndpoint)/user" #Parameters to exclude in Uri build $ParameterExclusion = @() #Build request Uri $PSBoundParameters.Keys.ForEach({ [string]$Key = $_ $Value = $PSBoundParameters.$key #Check if parameter is excluded if ($ParameterExclusion -contains $Key) { return } if ($Value.GetType().BaseType.Name -eq "Array") { $Value = $Value -join "," } #Check for "?" in Uri and set delimiter if (!($Uri -replace "[^?]+")) { $Delimiter = "?" } else { $Delimiter = "&" } $Uri = "$Uri$Delimiter$Key=$Value" }) $splat = @{ "Method" = "GET" "Uri" = $Uri "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Accept" = "application/vnd.api+json" } } $Result = Invoke-RestMethod @splat $Result.users } } #EndRegion './Public/Get-PuUsers.ps1' 60 #Region './Public/Get-PuVisibilityList.ps1' 0 function Get-PuVisibilityList { [CmdletBinding()] param ( ) process { @( [PSCustomObject]@{ "id" = 0 "name" = "Visible" }, [PSCustomObject]@{ "id" = 1 "name" = "VisibleSilent" }, [PSCustomObject]@{ "id" = 2 "name" = "NotVisible" } ) } } #EndRegion './Public/Get-PuVisibilityList.ps1' 24 #Region './Public/New-PuAccessToken.ps1' 0 function New-PuAccessToken { param ( [string]$accessTokenPath = "$env:USERPROFILE\.creds\Pureservice\PureserviceAccessToken.xml" ) $apiKey = Read-Host "Enter Pureservice API key" -AsSecureString #Create parent folders of the access token file $accessTokenDir = $accessTokenPath.Substring(0, $accessTokenPath.lastIndexOf('\')) if (!(Test-Path $accessTokenDir)) { New-Item -ItemType Directory $accessTokenDir | Out-Null } #Create access token file $apiKey | Export-Clixml $accessTokenPath } #EndRegion './Public/New-PuAccessToken.ps1' 17 #Region './Public/New-PuCommunication.ps1' 0 function New-PuCommunication { param ( [Parameter(Mandatory)][string]$text, [Parameter(Mandatory)][int]$type, [Parameter(Mandatory)][int]$direction, [Parameter(Mandatory)][int]$ticket ) process { [array]$LinksParams = @( "ticket" ) $Body = @{ "links" = @{} } $PSBoundParameters.Keys.ForEach({ [string]$Key = $_ $Value = $PSBoundParameters.$key if ($LinksParams -contains $Key) { $Body.links.$Key += @{ "id" = $Value } } else { $Body += @{ $Key = $Value } } }) $Body = @{ "communications" = @($Body) } $splat = @{ "Method" = "POST" "Uri" = "$(Get-PuEndpoint)/communication" "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Content-Type" = "application/vnd.api+json" } "Body" = [System.Text.Encoding]::UTF8.GetBytes(($Body | ConvertTo-Json -Depth 99)) } Invoke-RestMethod @splat } } #EndRegion './Public/New-PuCommunication.ps1' 49 #Region './Public/New-PuEndpoint.ps1' 0 function New-PuEndpoint { param ( [string]$endpointPath = "$env:USERPROFILE\.creds\Pureservice\PureserviceEndpoint.xml" ) $pureserviceUrl = Read-Host "Enter Pureservice url" $endpoint = "$pureserviceUrl/agent/api" #Create parent folders of the access token file $endpointDir = $endpointPath.Substring(0, $endpointPath.lastIndexOf('\')) if (!(Test-Path $endpointDir)) { New-Item -ItemType Directory $endpointDir | Out-Null } #Create access token file $endpoint | Export-Clixml $endpointPath } #EndRegion './Public/New-PuEndpoint.ps1' 18 #Region './Public/New-PuInternalNote.ps1' 0 #NB: This uses ticketId and not requestId function New-PuInternalNote { [CmdletBinding()] param ( [Parameter(Mandatory)][int]$ticketId, [Parameter(Mandatory)][string]$text ) process { $splat = @{ "text" = $text "type" = (Get-PuCommunicationTypeList).where({$_.name -eq "Note"}).id "direction" = (Get-PuCommunicationDirectionList).where({$_.name -eq "None"}).id "ticket" = $ticketId } New-PuCommunication @splat } } #EndRegion './Public/New-PuInternalNote.ps1' 19 #Region './Public/New-PuTicket.ps1' 0 function New-PuTicket { param ( [Parameter(Mandatory)][string]$subject, [Parameter(Mandatory)][string]$description, [string]$solution, [string]$cf_1, [string]$cf_2, [string]$cf_3, [string]$cf_4, [string]$cf_5, [string]$cf_6, [string]$cf_7, [string]$cf_8, [string]$cf_9, [Parameter(Mandatory)][int]$visibility, [string]$customerReference, [string]$coordinates, [bool]$isMarkedForDeletion, [Parameter(Mandatory)][int]$user, [Parameter(Mandatory)][int]$ticketType, [Parameter(Mandatory)][int]$priority, [Parameter(Mandatory)][int]$status, [Parameter(Mandatory)][int]$source, [Parameter(Mandatory)][int]$assignedDepartment, [Parameter(Mandatory)][int]$assignedTeam, [Parameter(Mandatory)][int]$assignedAgent, [int]$form, [int]$category1, [int]$category2, [int]$category3 ) process { #Set default params $Params = $PSBoundParameters + @{ "requestType" = (Get-PuRequestTypeList).where({$_.name -eq "Ticket"})[0].id } [array]$LinksParams = @( "requestType", "user", "ticketType", "priority", "status", "source", "assignedDepartment", "assignedTeam", "assignedAgent", "form", "category1", "category2", "category3" ) $Body = @{ "links" = @{} } $Params.Keys.ForEach({ [string]$Key = $_ $Value = $Params.$key if ($LinksParams -contains $Key) { $Body.links.$Key += @{ "id" = $Value } } else { $Body += @{ $Key = $Value } } }) $Body = @{ "tickets" = @($Body) } $splat = @{ "Method" = "POST" "Uri" = "$(Get-PuEndpoint)/ticket" "Headers" = @{ "X-Authorization-Key" = Get-PuAccessToken "Content-Type" = "application/vnd.api+json" } "Body" = [System.Text.Encoding]::UTF8.GetBytes(($Body | ConvertTo-Json -Depth 99)) } Invoke-RestMethod @splat } } #EndRegion './Public/New-PuTicket.ps1' 90 |