functions/Get-KaseyaServiceDeskTickets.ps1
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function Get-KaseyaServiceDeskTickets { <# .SYNOPSIS Returns an array of tickets for a specified service desk. .PARAMETER ServiceDeskId Specify Service Desk ID. .PARAMETER Filter Go to http://help.kaseya.com/webhelp/EN/RESTAPI/9050000/#31622.htm for more info. No need to ommit '$filter=' in your string as it will automatically be added for you. For example 'Online eq 0' will return all offline agents. .PARAMETER OrderBy Go to http://help.kaseya.com/webhelp/EN/RESTAPI/9050000/#31622.htm for more info. No need to ommit '$orderby=' in your string as it will automatically be added for you. For example 'ComputerName' will order results by the computer name. #> # Functions parameters Param( [Parameter(Mandatory=$True)] [ValidateNotNullOrEmpty()] [ValidatePattern('^[0-9]')] [string]$ServiceDeskId, [Parameter(Mandatory=$False)] [string]$Filter, [Parameter(Mandatory=$False)] [string]$OrderBy ) # Set local variables $results = @() $totalRecords = 0 $skip = 0 $top = 100 do { # Set API request parameters $params = @{ ApiMethod = 'GET' ApiRequest = '/automation/servicedesks/{0}/tickets' -f $ServiceDeskId Paging = '?$skip={0}&$top={1}' -f $skip, $top } # Add filter to parameters if present If ($Filter) {$params.Add('Filter','&$filter={0}' -f $Filter)} # Add sorting to parameters if present If ($OrderBy) {$params.Add('OrderBy','&$orderby={0}' -f $OrderBy)} # Add records to hash $response = New-KaseyaApiRequest @params if($response) {$results += $response.result} # Get total records if($totalRecords -eq 0) {$totalRecords = [int]$response.totalrecords} # Update paging $skip += $top } until ($skip -ge $totalRecords) return $results } |