public/service_desk/Set-ServiceDeskTicket.ps1
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Function Set-ServiceDeskTicket { <# .DESCRIPTION Updates a ticket. .PARAMETER Server The fully qualified name (FQDN) of the SMA Appliance. Example: https://kace.example.com .PARAMETER Org The SMA Organization you want to retrieve information from. If not provided, 'Default' is used. .PARAMETER Credential A credential for the kace appliance that has permissions to interact with the API. To run interactively, use -Credential (Get-Credential) .PARAMETER TicketID The ID of the ticket you want to update .INPUTS .OUTPUTS PSCustomObject .EXAMPLE Set-SmaServiceDeskTicket -Server https://kace.example.com -Org Default -Credential (Get-Credential) -TicketID 1234 -Body $TicketUpdate Updates a ticket with ID 1234 with the information provided by the $body .NOTES #> [cmdletBinding( SupportsShouldProcess = $true, ConfirmImpact = 'medium' )] param( [Parameter(Mandatory = $true,Position=0)] [string] $TicketID, [Parameter(Mandatory = $true)] [string] $Server, [Parameter()] [string] $Org = 'Default', [Parameter(Mandatory = $true)] [PSCredential] $Credential, [Parameter(Mandatory = $true)] [ValidateNotNullOrEmpty()] [hashtable] $Body ) Begin { $Endpoint = "/api/service_desk/tickets/$TicketID" } Process { If ($PSCmdlet.ShouldProcess($Server,"PUT $Endpoint")) { New-ApiPUTRequest -Server $Server -Endpoint $Endpoint -Org $Org -Credential $Credential -Body $Body } } End {} } |