public/service_desk/Get-ServiceDeskTicketTemplate.ps1
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Function Get-ServiceDeskTicketTemplate { <# .DESCRIPTION Returns a ticket template for the specified queue, usable for ticket creation. .PARAMETER Server The fully qualified name (FQDN) of the SMA Appliance. Example: https://kace.example.com .PARAMETER Org The SMA Organization you want to retrieve information from. If not provided, 'Default' is used. .PARAMETER Credential A credential for the kace appliance that has permissions to interact with the API. To run interactively, use -Credential (Get-Credential) .PARAMETER QueueID The ID of the queue who's ticket templates you'd like information about. .PARAMETER QueryParameters (Optional) Any additional query parameters to be included. String must begin with a <?> character. .INPUTS .OUTPUTS PSCustomObject .EXAMPLE Get-SmaServiceDeskTicketTemplate -Server https://kace.example.com -Org Default -Credential (Get-Credential) -QueueID 1234 Retrieves information about a queue with ID 1234. .NOTES #> [cmdletBinding( SupportsShouldProcess = $true, ConfirmImpact = 'low' )] param( [Parameter(Mandatory = $true)] [string] $Server, [Parameter()] [string] $Org = 'Default', [Parameter(Mandatory = $true)] [PSCredential] $Credential, [Parameter(Mandatory = $true)] [int] $QueueID, [Parameter()] [ValidatePattern("^\?")] [string] $QueryParameters ) Begin { $Endpoint = "/api/service_desk/queues/$QueueID/ticket_template" } Process { If ($PSCmdlet.ShouldProcess($Server, "GET $Endpoint")) { New-ApiGETRequest -Server $Server -Endpoint $Endpoint -Org $Org -QueryParameters $QueryParameters -Credential $Credential } } End {} } |