Output/HaloAPI/Data/Templates/KBArticle.json
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[
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0, "endusernew": 0, "enduserdetail": 0, "technew": 0, "techdetail": 0, "fieldname": "string", "fieldinfo": { "id": 0, "name": "string", "label": "string", "labellong": "string", "summary": "string", "hint": "string", "lookup": 0, "type": 0, "custom": 0, "usage": 0, "tab_id": 0, "tab_name": "string", "table_id": 0, "table_name": "string", "readonly": true, "addunknown": true, "extratype": 0, "calcfield": "string", "characterlimit": 0, "characterlimittype": 0, "inputtype": 0, "copytochild": true, "searchable": true, "user_searchable": true, "defaultvalue": "string", "ordervaluesalphanumerically": true, "defaultvalue_lookup": "string", "values": [ { "lookupid": 0, "id": 0, "name": "string", "value2": "string", "value2_bool": true, "value3": "string", "value3_bool": true, "value4": "string", "value4_bool": true, "value5": "string", "value5_bool": true, "value6": "string", "value6_bool": true, "rates": [ { "id": 0, "area": 0, "charge_id": 0, "startdate": "2019-08-02T14:35:56.043Z", "rate": 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"teams": [ { "id": 0, "name": "string", "sequence": 0, "forrequests": true, "foropps": true, "forprojects": true, "ticket_count": 0, "department_id": 0, "department_name": "string", "inactive": true, "override_column_id": 0, "managers": [ { "id": 0, "name": "string", "agent_id": 0, "user_id": 0 } ], "workinghoursbeforealert": 0, "emailaddress": "string", "addtoallagents": true, "allowlivechat": true, "rtid": 0, "mailbox_override": 0, "agents": [ { "id": 0, "agent_id": 0, "agent_name": "string", "team_id": 0, "team_name": "string", "department_id": 0, "role_id": "string", "role_name": "string", "is_manager": true, "unassigned_access": true, "otheragent_access": true, "fortickets": true, "foropps": true, "forprojects": true, "in_section": true } ], "organisation_id": 0, "cannedtext": [ { "id": 0, "name": "string", "group_id": 0, "text": "string", "html": "string", "restriction_type": 0, "department_id": 0, "department_name": "string", "team_id": 0, "team_name": "string", "agent_id": 0, "agent_name": "string", "_canupdate": true, "_warning": "string" } ], "templates": [ { "id": 0, "name": "string", "type": 0, "domain": "string", "group_id": 0, "restriction_type": "string", "restrictto_department_id": 0, "restrictto_department_name": "string", "restrictto_team_id": 0, "restrictto_team_name": "string", "restrictto_agent_id": 0, "restrictto_agent_name": "string", "summary": "string", "tickettype_id": 0, "rule_count": 0, "creation_rules": [ { "id": 0, "parent_template_id": 0, "child_template_id": 0, "rule_type": 0, "createonchildclose_id": 0, "createonchildclose_name": "string", "working_days": 0, "outcome_id": 0, "outcome_name": "string", "field_id": 0, "field_name": "string", "approvalstatus": 0, "_warning": "string" } ], "todo_list": [ { "template_id": 0, "id": 0, "text": "string", "sequence": 0, "_warning": "string" } ], "emailto": "string", "emailcc": "string", "emailsubject": "string", "time": "2019-08-02T14:35:56.043Z", "disabled": true, "lastcreated": "2019-08-02T14:35:56.043Z", "nextcreationdate": "2019-08-02T14:35:56.043Z" } ], "allowall_category1": true, "allowed_category1": [ { "id": 0, "type": 0, "client_id": 0, "tickettype_id": 0, "team_id": 0, "service_id": 0, "category_id": 0, "category_value": "string", "_warning": "string" } ], "allowall_category2": true, "allowed_category2": [ { "id": 0, "type": 0, "client_id": 0, "tickettype_id": 0, "team_id": 0, "service_id": 0, "category_id": 0, "category_value": "string", "_warning": "string" } ], "allowall_category3": true, "allowed_category3": [ { "id": 0, "type": 0, "client_id": 0, "tickettype_id": 0, "team_id": 0, "service_id": 0, "category_id": 0, "category_value": "string", "_warning": "string" } ], "allowall_category4": true, "allowed_category4": [ { "id": 0, "type": 0, "client_id": 0, "tickettype_id": 0, "team_id": 0, "service_id": 0, "category_id": 0, "category_value": "string", "_warning": "string" } ], "override_column_name": "string", "_warning": "string", "_canupdate": true, "_canupdate2": true } ], "your_vote": 0, "showforall": true, "attachments": [ { "id": 0, "filename": "string", "datecreated": "2019-08-02T14:35:56.043Z", "note": "string", "filesize": 0, "type": 0, "unique_id": 0, "desc": "string", "showforusers": true, "data_base64": "string" } ], "_warning": "string", "customfields": [ { "id": 0, "name": "string", "label": "string", "summary": "string", "type": 0, "value": {}, "display": "string", "characterlimit": 0, "characterlimittype": 0, "inputtype": 0, "copytochild": true, "searchable": true, "ordervalues": true } ] } ] |