Public/Assistance/Tickets/Add-GlpiToolsTicketFollowup.ps1
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<#
.SYNOPSIS Add a followup to a ticket .DESCRIPTION Add a followup to a ticket, this will change the status to solved .PARAMETER ticket_id The ticket id this followup will be added to .PARAMETER content Provide the body/content of the followup .OUTPUTS Function returns PSCustomObject with id's and messages from the GLPI API .NOTES Author: Ron Peeters Date: 20200708 Version: 1.0.0 #> function Add-GlpiToolsTicketFollowup { [CmdletBinding()] param ( [parameter( Mandatory = $true, Position = 0, ValueFromPipelineByPropertyName = $true, HelpMessage = "ticket id from GLPI" )] [alias('TID')] [int]$ticket_id, [parameter( Mandatory = $true, Position = 1, ValueFromPipelineByPropertyName = $true, HelpMessage = "followup content" )] [alias('Body')] [string]$content ) begin { $AppToken = $Script:AppToken $PathToGlpi = $Script:PathToGlpi $SessionToken = $Script:SessionToken $AppToken = Get-GlpiToolsConfig -Verbose:$false | Select-Object -ExpandProperty AppToken $PathToGlpi = Get-GlpiToolsConfig -Verbose:$false | Select-Object -ExpandProperty PathToGlpi $SessionToken = Set-GlpiToolsInitSession -Verbose:$false | Select-Object -ExpandProperty SessionToken #$ChoosenParam = ($PSCmdlet.MyInvocation.BoundParameters).Keys $Output = [System.Collections.Generic.List[PSObject]]::New() } process { $hashNewTicket = @{ tickets_id = $ticket_id content = $content # items_id = $ticket_id # itemtype = "Ticket" is_private = 0 requesttypes_id = 6 } #https://forum.glpi-project.org/viewtopic.php?id=159609 $GlpiUpload = $hashNewTicket | ConvertTo-Json $Upload = '{ "input" : ' + $GlpiUpload + '}' $params = @{ headers = @{ 'Content-Type' = 'application/json' 'App-Token' = $AppToken 'Session-Token' = $SessionToken } method = 'post' uri = "$($PathToGlpi)/Ticket/$($ticket_id)/TicketFollowup/" body = ([System.Text.Encoding]::UTF8.GetBytes($Upload)) } Try { Write-Verbose "Invoking API to add ticket followup" $GlpiTicket = Invoke-RestMethod @params -ErrorAction Stop If ($GlpiTicket -match "</body>") { $GLPITicket = $GlpiTicket.split(">")[-1] | ConvertFrom-JSON } else { #Do nothing } $Output.Add($GLPITicket) Write-Verbose "new followup added with ID $($GLPITicket.id)" } Catch { Write-Error -Message "Unable to add new ticket followup." Write-Error $_ Write-Error ($params.GetEnumerator() | Out-string) Write-Error $Upload } } end { $Output $Output = [System.Collections.Generic.List[PSObject]]::New() Set-GlpiToolsKillSession -SessionToken $SessionToken -Verbose:$false } } $ItemTypeValidate = { param ($commandName, $parameterName, $stringMatch) $ModulePath = Split-Path (Get-Module -Name GlpiTools).Path -Parent (Get-Content "$($ModulePath)\Private\Parameters.json" | ConvertFrom-Json).GlpiComponents | Where-Object {$_ -match "$stringMatch"} } Register-ArgumentCompleter -CommandName Add-GlpiToolsTicketFollowup -ParameterName item_type -ScriptBlock $ItemTypeValidate |